Frequently Asked Questions
What do I need to do in order to book an event?
All Tex’s BBQ Express
needs is the date, serving time, location, package menu and estimated number
of people. We will use this information to complete and send a contract
to you. Once we receive a signed copy of the contract and 50% deposit
from you in return, your event is booked. We will confirm the specifics
of your event (head count, serving time, etc.) one week before the date
of the event. Call us anytime to review or update any of your information.
Does
Tex’s allow any menu substitutions?
Yes. Tex’s BBQ is very flexible and
happy to customize your event menu. Choose among all of our offerings
to create the menu you want.
When does Tex’s BBQ Express need a final head
count and final payment?
One week before the event we will call you to
update and confirm the details of your event. The remaining balance due
will be adjusted based on any changes (number of guests, menu, etc.) made
to the original contract. Final payment is due at the event.
What does Tex’s
bring to the event?
For all events, Tex’s BBQ will provide everything necessary
to prepare and serve the food. We will bring all the serving utensils and
paper products (plates, napkins, wet naps, forks and knives), basic condiments
(ketchup, mustard, relish, etc.), and table cloths for the serving tables.
When cooking on-site, we also bring a charcoal grill, serving tables and
a tent to cover the serving area. For our drop-off packages, we will provide
the table cloths but ask that you have serving tables available for us
to set up the buffet.
How much space does Tex’s BBQ Express need for the
event?
For a typical event up to 100 guests, Tex’s only needs an
area about the size of 2 parking spaces (approximately 10 ft. by 20 ft.)
to prepare and serve a bbq. At larger events, we may need more space to
set up multiple grills and serving areas.
As the host, what do I have to
provide?
The host should prepare to provide tables and chairs, and perhaps a tent, where your guests can sit and eat, and trash barrels for disposing used plates and napkins. Also, any arrangements for alcohol
service will have to be made separately.
When
does Tex’s staff arrive at my event?
When we cook on-site, we will arrive
approximately 2 hours before the serving time stated on your contract.
At events with more that 500 guests, we will arrive 3 hours before serving
time. To set up and serve a drop-off menu, we will arrive 15 minutes before
serving time. Please let us know if there are any special or unusual circumstances
regarding the location or set-up for your event that might require extra
time.
How long is Tex’s BBQ on-site at the event?
Tex’s BBQ Express will
be at your location for approximately 4 hours. This time includes arriving
about 2 hours before serving time, serving for 1 hour and cleaning our
area around the grill, which takes about 0.5 to 1 hour.
Does the Tex’s staff
need access to electricity or water?
No. We bring our own grills and
cook with charcoal (for clambakes we use propane) so we do not need any
electricity. Access to water can be helpful but is not necessary.
What happens
with any left over food at the end of the event?
All cooked and prepared
food will be left with the host of the event. Tex’s BBQ staff will simply
transfer the food to one of your tables.
Who is responsible for the trash?
You are. You should have trash barrels available for your guests to use. Tex's will not remove trash from the event site.
What if it rains?
Tex’s will cater
your event rain or shine or snow - we set up tents over the cooking and
serving areas. Of course, we can always serve the buffet indoors if there
is space available. If the weather forecast predicts extremely heavy weather
during your event, Tex’s BBQ Express is one of the very few caterers who
will allow you to reschedule the event without imposing any fee. We only
request that you notify us of your desire to reschedule at least 24 hours
before the event.